Senior Consultant - Senior Manager, Water

div class= content-intro h3 span style= color: rgb(0, 53, 142); font-family: helvetica, arial, sans-serif; About Baringa nbsp; /span /h3 p Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. /p p The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. /p p Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. /p p Certified as a nbsp; em Great Place to Work /em around the world, Baringa has been recognised by the em Financial Times /em in 22 categories of its UK Leading Management Consultants rankings, and by em Forbes /em for four consecutive years as one of the World’s Best Management Consulting Firms. /p /div h2 span style= font-family: arial, helvetica, sans-serif; color: rgb(0, 53, 142); span data-contrast= none Our Water practice are looking for experienced Senior Consultants to Senior Managers to join the team. /span nbsp; /span /h2 p Our Retail, Networks and Water division helps regulated utilities and adjacent organisations improve performance, deliver transformation, and strengthen outcomes for customers. We’re at the heart of these industries, driving meaningful and lasting improvement. nbsp; /p p This is an incredibly important period for our Water clients. nbsp;Following final determinations, we expect a sustained nbsp;period of nbsp;significant nbsp;transformation nbsp;set against the context of rising bills and increasing customer financial vulnerability. nbsp;As we already work with most of these organisations, Baringa is well positioned to help Water Retailers to successfully plan for and navigate these challenges. nbsp; /p p Within our Water practice, the Water Retail and Customer Value and Affordability team supports clients to protect their most financially vulnerable customers whilst improving value across the customer lifecycle, with a focus on billing and revenue improvement, debt and affordability, and operational effectiveness in customer-facing functions. nbsp; /p h3 span style= color: rgb(0, 53, 142); span data-contrast= none What you will be doing /span /span /h3 ul li Helping clients to understand their customers nbsp;holistically, and how nbsp;those that are most in need can be supported nbsp; /li li Work with clients nbsp;on their major strategic transformation programmes nbsp;to nbsp;improve their nbsp;customer, nbsp;debt, nbsp;billing nbsp;and revenue outcomes nbsp;through nbsp;senior strategic advice nbsp;and thought leadership, nbsp;data-driven diagnosis, nbsp;process nbsp;and journey improvement. nbsp; /li li Support or lead benchmarking and performance reviews, helping clients understand how they compare to peers and where to prioritise action. nbsp; /li li Take a leading role in nbsp;customer and operational transformation programmes, supporting planning, governance, risk nbsp;management nbsp;and senior stakeholder engagement. nbsp; /li li Develop and apply analytical insight, including segmentation, forecasting and KPI reporting, to support better decisions and track impact. nbsp; /li li Work alongside technology and system change, helping ensure business requirements are clear and operational outcomes are delivered. nbsp; /li li Contribute to business development, including proposals, client conversations, thought leadership or reusable assets in Water Retail and Customer Value Assurance. nbsp; /li li You will take on responsibility in line with your experience: nbsp; nbsp; br ul li as a Senior Consultant, owning end‑to‑end workstreams and managing day‑to‑day client delivery nbsp; /li li as a nbsp;Manager nbsp;or Senior Manager, leading workstreams or engagements, managing teams, and taking accountability for outcomes, nbsp;quality nbsp;and client relationships nbsp; /li /ul /li /ul h3 span style= color: rgb(0, 53, 142); nbsp; /span br span style= color: rgb(0, 53, 142); span data-contrast= none Your skills and experience /span nbsp; /span /h3 p strong Must Haves /strong /p ul li Experience working in customer value, debt, billing, revenue nbsp;assurance nbsp;or affordability nbsp;, within water retail nbsp; nbsp;operations, with a solid understanding of the underlying processes, common nbsp;issues nbsp;and levers. nbsp; /li li You’ve nbsp;supported or delivered billing or revenue improvement initiatives, such as nbsp;identifying nbsp;revenue leakage, improving collections performance, or strengthening controls and governance. nbsp; /li li Experience using data and analysis to diagnose problems, build insight, and support clear recommendations and decisions. nbsp; /li li You’ve nbsp;delivered process improvement or operating model work in customer or revenue-focused functions, with an emphasis on practical, implementable change. nbsp; /li li You will have worked with a range of stakeholders across operations, finance, digital and data teams, and can communicate confidently at nbsp;different levels nbsp;of an organisation. nbsp; /li li You’ve nbsp;produced clear, structured client-facing outputs, including analysis, nbsp;slides nbsp;or written recommendations, with strong attention to quality and narrative. nbsp; /li /ul p strong Nice to Have /strong nbsp; /p ul li You’ve nbsp;contributed to, or led parts of, customer or operational transformation programmes, with exposure to planning, governance, risk nbsp;management nbsp;and delivery tracking. nbsp; /li li Experience working alongside billing, customer relationship nbsp;management nbsp;or collections system change, and understand how systems and operations interact. nbsp; /li li You’ve nbsp;contributed to proposals, nbsp;pitches nbsp;or internal proposition development, helping articulate client problems, solution nbsp;approaches nbsp;and value. nbsp; /li li You will have experience developing others through informal coaching, nbsp;review nbsp;or line management (expected at Manager and Senior Manager level). nbsp; /li /ul p span data-ccp-props= { quot;134233117 quot;:true, quot;134233118 quot;:true, quot;201341983 quot;:2, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /p h2 span style= color: rgb(0, 53, 142); span data-contrast= none What a career at Baringa will give you /span nbsp; /span /h2 h3 br span data-contrast= none span style= color: rgb(0, 53, 142); Putting /span /span span data-contrast= none span style= color: rgb(208, 0, 111); People /span /span span style= color: rgb(0, 53, 142); span data-contrast= none First. /span /span /h3 h3 span style= color: rgb(0, 53, 142); span data-contrast= none Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: /span span data-ccp-props= { quot;134233117 quot;:true, quot;134233118 quot;:true, quot;201341983 quot;:0, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /span /h3 ul li span data-contrast= none Generous Annual Leave Policy: /span span data-contrast= none We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. /span span data-ccp-props= { quot;134233117 quot;:true, quot;134233118 quot;:true, quot;201341983 quot;:2, quot;335559685 quot;:1320, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /li li span data-contrast= none Flexible Working: /span span data-contrast= none We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. /span span data-ccp-props= { quot;134233117 quot;:true, quot;134233118 quot;:true, quot;201341983 quot;:2, quot;335559685 quot;:1320, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /li li span data-contrast= none Corporate Responsibility Days: /span span data-contrast= none Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. /span span data-ccp-props= { quot;134233117 quot;:true, quot;134233118 quot;:true, quot;201341983 quot;:2, quot;335559685 quot;:1320, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /li li span data-contrast= none Wellbeing Fund: /span span data-contrast= none We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. /span span data-ccp-props= { quot;134233117 quot;:true, quot;134233118 quot;:true, quot;201341983 quot;:2, quot;335559685 quot;:1320, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /li li span data-contrast= none Profit Share Scheme: /span span data-contrast= none All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. /span span data-ccp-props= { quot;134233117 quot;:true, quot;134233118 quot;:true, quot;201341983 quot;:2, quot;335559685 quot;:1320, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /li /ul h3 span style= color: rgb(0, 53, 142); data-contrast= none Diversity and Inclusion /span /h3 p span data-contrast= none We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. /span nbsp; /p h3 span style= color: rgb(0, 53, 142); data-contrast= none An award-winning workplace /span /h3 p span data-contrast= none You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. /span a href= https://www.baringa.com/en/impact/awards/ span data-contrast= none Click here /span /a span data-contrast= none to see some of our recent awards and how we’ve achieved this. /span nbsp; /p h3 span style= color: rgb(0, 53, 142); span data-contrast= none Using business as a force for good. /span nbsp; /span /h3 p span data-contrast= none We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. /span span data-ccp-props= { quot;201341983 quot;:0, quot;335559738 quot;:200, quot;335559739 quot;:0, quot;335559740 quot;:240} nbsp; /span /p p span data-contrast= none We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. /span /p div class= content-conclusion h3 span style= color: rgb(208, 0, 111); font-family: helvetica, arial, sans-serif; data-teams= true Join us /span /h3 p span style= font-family: helvetica, arial, sans-serif; data-teams= true All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. /span /p p nbsp; /p h3 span style= color: rgb(208, 0, 111); font-family: helvetica, arial, sans-serif; data-teams= true Baringa Privacy Notices /span /h3 p span style= font-family: helvetica, arial, sans-serif; strong For UK amp; EU /strong /span /p p span style= font-family: helvetica, arial, sans-serif; Your personal data will be retained by Baringa for up to two years, in accordance with our a href= https://www.baringa.com/globalassets/careers/dp-004-ukrpn---uk-recruitment-privacy-notice-pdf.pdf UK Recruitment Privacy Notice / /a a href= https://www.baringa.com/globalassets/careers/dp-005-eurpn---eu-recruitment-privacy-notice-pdf.pdf EU Recruitment Privacy Notice /a , to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at a ---------- p span style= font-family: helvetica, arial, sans-serif; strong For the USA /strong /span /p p span style= font-family: helvetica, arial, sans-serif; Your personal data may be retained by Baringa for up to two years, as outlined in our nbsp; a href= https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf Recruitment Privacy Notice (AMER amp; APAC) /a , to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact a ---------- p span style= font-family: helvetica, arial, sans-serif; strong For Australia amp; Singapore /strong /span /p p span style= font-family: helvetica, arial, sans-serif; Your personal data will be retained by Baringa for up to two years, in accordance with our a href= https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf Recruitment Privacy Notice (AMER amp; APAC) /a , to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at a ---------- Find Jobs in United Kingdom on Arbeitnow