Engineering Manager (m/f/d)

p strong At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. /strong /p p Founded in 2020, Superchat has become the platform of choice for strong 10,000+ businesses worldwide /strong , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, strong millions of messages flow through Superchat every single day /strong . /p p We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. /p p We're strong 100 people /strong , strong profitable /strong , and have raised strong €18M in funding /strong (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. /p p We are hiring a backend-leaning Tech Lead to lead a team of 3-4 engineers and own the tech for a part of Superchat’s product. /p p This is a hands-on leadership role: You’ll spend roughly half your time designing and building software and the other half enabling your team to perform at its best. Work directly on architecture, development and important projects while creating the clarity, feedback and environment your engineers need to deliver an excellent product /p h4 span style= text-decoration: underline; strong Who We Want /strong /span /h4 p strong A strong, current backend engineer. /strong br You bring 3+ years of experience as a Senior or Staff Engineer and remain deeply involved in software development. You are comfortable owning, designing and building crucial parts of production systems. /p p strong Experienced with the JVM ecosystem. /strong br You have substantial experience with Java or another JVM language. Kotlin and AWS experience are a plus, since our backend runs on Kotlin/Quarkus. /p p strong Ready to lead people. br /strong You have at least 2 years of experience in a leadership role, whether as a Tech Lead, Engineering Manager, or through leading projects and owning architecture. /p p strong Strong at delivery. /strong br You know how to turn product goals into reality. You are used to work in fast-paced startups and are a driver to increase velocity. /p p strong Product-minded. /strong br You care about solving the customers problem. You engage with product decisions, challenge assumptions constructivly and find pragmatic solutions to build things in a lean way. /p p strong Clear communicator. /strong br You are able to explain complex technical things in details to Engineers and in an understandable way to non-technical stakeholders. You create alignment and motivate people nbsp; /p p strong Excited about AI-assisted development. /strong br You are already using AI in your development workflow and are eager to explore how it can improve engineering speed, quality and the way teams work. /p h4 span style= text-decoration: underline; strong Who We Don’t Want /strong /span /h4 p strong Pure people manager. br /strong You no longer want to work directly on software. This role requires meaningful, ongoing involvement in architecture, implementation, code review, and technical problem-solving. /p p strong Hero engineer. br /strong You want to make every important technical decision yourself or become the bottleneck for the team. Your job is to raise the effectiveness of the whole team, not to be the only person who can solve difficult problems. /p p strong Pure delivery manager. br /strong You treat engineering as a ticketing operation focused only on timelines and task tracking instead of product quality, technical health, and team growth. We need engineering leaders, not project coordinators. /p p strong Remote-only operator. br /strong You prefer fully remote work and don’t want to actively build relationships and culture in person with the team. We believe strong engineering leadership requires regular in-person collaboration and presence in Berlin. /p h4 span style= text-decoration: underline; strong Your Day To Day /strong /span /h4 ul li Spend approximately 50% of your time contributing directly to architecture, development, code reviews, and important technical projects. /li li Lead a team of 3-4 engineers and take responsibility for its effectiveness, technical quality, and delivery. /li li Work closely with your Product Manager to understand customer problems, shape solutions, scope projects, and set priorities. /li li Establish clear technical direction while enabling engineers to own decisions and develop their judgment. /li li Run regular 1:1s, give actionable feedback, and support each engineer’s development and performance. /li li Remove blockers, manage dependencies, and help the team identify delivery risks early. /li li Improve engineering practices and explore effective uses of AI throughout the software-development lifecycle. /li li Contribute to hiring through technical interviews, structured feedback, and candidate conversations. /li /ul h4 span style= text-decoration: underline; strong Stakeholders /strong /span /h4 p strong Director of Engineering: /strong Your manager and partner on people development, calibration, processes. br strong Direct Reports: /strong Engineers in your team; you own their development, performance and growth br strong Product Manager: /strong PMs own what and why; you own how (delivery) and who (people) br strong CTO and CPO: /strong We are a lean organization with a flat hierarchy. You will regulary disccuss the direction of architecture with the CTO and product with the CPO /p h4 span style= text-decoration: underline; Why People Choose Us /span /h4 p strong Mission that matters. /strong Real impact on small businesses, not abstract metrics /p p strong Funded with conviction. /strong $18M raised and profitable /p p strong Modern stack. /strong Kotlin/Quarkus, AWS, TypeScript/React/Next.js, and LangGraph for AI-powered features /p p strong Squad-based organization. /strong Each squad owns its domain end-to-end with real ownership and autonomy /p p strong span class= notion-enable-hover data-token-index= 0 Two clear career tracks /span . /strong We support both individual contributor growth (up to Staff level) and Management Paths with explicit reversibility between both and Tech Lead being the first level of management that is still quite hands-on /p p strong Product-led structure. /strong PMs report directly to the CPO, keeping product strategy focused, consistent, and clearly prioritized /p p strong Hybrid by design. /strong Our Berlin office in Prenzlauer Berg is the center of gravity, with two work-from-home days as the standard setup /p p strong Direct feedback culture. /strong Honest, direct, and kind feedback is part of how we work together - in 1:1s, retrospectives, and everyday collaboration /p p strong Benefits amp; Culture /strong /p ul li Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription /li li Regular company and team events /li li Annual personal development budget of €500 for conferences, courses, books, career coaching, and more /li li An inclusive and exciting startup culture that enables fast professional and personal growth /li li Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment /li /ul p strong We want to build a community, not just a company. /strong /p p It’s important to us to create an environment where people genuinely enjoy spending time together - whether that’s through HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, weekend activities, or whatever kind of community you’d like to help build here! /p p strong We're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the description. At Superchat, we welcome diverse perspectives and people who think rigorously. /strong /p p strong Relocating to Berlin? We support you with practical relocation help. You'll feel home in no time. /strong /p p strong We look forward to your application! 🙂 /strong /p p strong With your application you agree to our nbsp; a href= https://www.notion.so/f601741cb4f24d418411aa0ff86c3787?pvs=21 privacy policy. /a /strong /p div class= content-conclusion p img src= https://i.imgur.com/Uicf3C7.jpg alt= width= 800 style= max-width: 100%; /p /div Find Jobs in Germany on Arbeitnow