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Senior Merchant Success Manager

Shipbobinc•Remote
Work Mode

🌐 Remote

Job Type

full_time

Posted

10/22/2026

Role Overview & Requirements

div class= content-intro p span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none As a member of the nbsp;ShipBob nbsp;Team, you will... /span span data-ccp-props= { quot;134233117 quot;:false, quot;134233118 quot;:false, quot;201341983 quot;:0, quot;335551550 quot;:1, quot;335551620 quot;:1, quot;335559685 quot;:0, quot;335559738 quot;:240, quot;335559739 quot;:240, quot;335559740 quot;:276} nbsp; /span /span /p ul li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none Grow with an Ownership Mindset /span /strong span data-contrast= none : nbsp;We champion continuous learning and innovation. nbsp;You'll nbsp;take on real problems, nbsp;create tangible nbsp;solutions, and nbsp;drive results that move the needle nbsp;for nbsp;ShipBob, nbsp;our merchants, and for your own professional growth. nbsp;If nbsp;you're nbsp;ready to do the most meaningful work of your career, this is the place. /span span data-ccp-props= { quot;201341983 quot;:0, quot;335551550 quot;:1, quot;335551620 quot;:1, quot;335559740 quot;:276} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none Collaborate with Peers and Leaders Alike: nbsp; /span /strong span data-contrast= none At nbsp;ShipBob, nbsp;leaders are nbsp;accessible; nbsp;feedback flows in both directions, and nbsp;everyone, regardless of their seniority or role, steps up to help when needed. nbsp;We hold each other to nbsp;high standards nbsp;because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. /span span data-ccp-props= { quot;134233117 quot;:false, quot;134233118 quot;:false, quot;201341983 quot;:0, quot;335551550 quot;:1, quot;335551620 quot;:1, quot;335559737 quot;:0, quot;335559738 quot;:0, quot;335559739 quot;:160, quot;335559740 quot;:276} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none Experience a High-Performance Culture and Clear Purpose: nbsp; /span /strong span data-contrast= none We are results-driven and nbsp;clear about what that means: our nbsp;goals are specific, accountability is shared, and every team member can see how their work connects to nbsp;our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. /span span data-ccp-props= { quot;134233117 quot;:false, quot;134233118 quot;:false, quot;201341983 quot;:0, quot;335551550 quot;:1, quot;335551620 quot;:1, quot;335559737 quot;:0, quot;335559738 quot;:0, quot;335559739 quot;:160, quot;335559740 quot;:276} nbsp; /span /span /li /ul /div p data-ccp-border-bottom= 0px none #000000 data-ccp-padding-bottom= 0px data-ccp-border-between= 0px none #000000 data-ccp-padding-between= 0px span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none span class= TextRun SCXW238963427 BCX8 lang= EN data-contrast= none span class= NormalTextRun SCXW238963427 BCX8 Hiring timeline: We are actively accepting applications and conducting interviews for this position. The anticipated start date for the selected candidate is February 2027. /span /span /span /strong /span /p p data-ccp-border-bottom= 0px none #000000 data-ccp-padding-bottom= 0px data-ccp-border-between= 0px none #000000 data-ccp-padding-between= 0px span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none span class= TextRun SCXW238963427 BCX8 lang= EN data-contrast= none span class= NormalTextRun SCXW238963427 BCX8 Location: /span /span /span /strong span data-contrast= none span class= TextRun SCXW238963427 BCX8 lang= EN data-contrast= none span class= NormalTextRun SCXW238963427 BCX8 Remote in United Kingdom /span /span /span span class= EOP Selected SCXW238963427 BCX8 data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6} nbsp; /span /span /p p data-ccp-border-bottom= 0px none #000000 data-ccp-padding-bottom= 0px data-ccp-border-between= 0px none #000000 data-ccp-padding-between= 0px span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none Role Description: /span /strong span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572083 quot;:0, quot;335572084 quot;:0, quot;335572085 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789810 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /p p data-ccp-border-between= 0px none #000000 data-ccp-padding-between= 0px span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none span class= TextRun SCXW3515796 BCX0 lang= EN data-contrast= none span class= NormalTextRun SCXW3515796 BCX0 The Senior Merchant Success Managers (Sr MSM) have a mission to provide a world-class experience to grow and retain ShipBob’s enterprise and strategic merchants. They are constantly working to identify and understand their merchants’ unique needs and deliver exceptional value. A Sr. MSM aligns with ShipBob’s more complex middle-market merchants who are expanding into new markets, diversifying their fulfillment, and scaling rapidly. The Sr. MSM will need to be comfortable managing strategic business reviews, communicating both business and industry insights, and driving tactical account planning. Success for a Sr. MSM is building a positive team culture, being a merchant advocate, and aligning strategic relationships at the executive level to establish a trusted partnership and lasting results. /span /span span class= TextRun SCXW3515796 BCX0 lang= EN-US data-contrast= none span class= NormalTextRun SCXW3515796 BCX0 This role reports to the Senior /span /span span class= TextRun SCXW3515796 BCX0 lang= EN data-contrast= none span class= NormalTextRun SCXW3515796 BCX0 Manager of Merchant Success. /span /span span class= EOP Selected SCXW3515796 BCX0 data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572083 quot;:0, quot;335572084 quot;:0, quot;335572085 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789810 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /span /p p data-ccp-border-between= 0px none #000000 data-ccp-padding-between= 0px span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none What you’ll do: nbsp; /span /strong span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /p ul li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Work closely with internal stakeholders and team leads to continuously improve the merchant experience. nbsp; /span span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Increase the average performance and KPIs of your customers’ to ensure a world-class customer experience. nbsp; /span span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Coach team members to enhance performance to middle market, complex merchants. /span span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Analyze your merchants’ supply chain performance and identify opportunities or risks to help advise proactive countermeasures. nbsp; /span span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Conduct business reviews and track merchant growth within ShipBob and identify areas for further expansion. nbsp; /span span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Grow and maintain transparent and strategic relationships at all levels within your merchants. nbsp; /span span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Additional duties and responsibilities as necessary. /span span data-ccp-props= { quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li /ul p span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none What you’ll bring to the table: /span /strong span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335557856 quot;:16777215, quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572083 quot;:0, quot;335572084 quot;:0, quot;335572085 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789810 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /p ul li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none 4 - 6 years of experience in sales and merchant services in a related industry. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Business Review experience with internal and external stakeholders. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Demonstrated ability to manage and foster a positive team culture. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Established ability to build consultative and executive-level customer relationships. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Solid conflict resolution abilities and negotiation experience. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Advanced written and verbal communication skills. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Desire to work in a fast-paced environment. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Advanced experience in Microsoft Office Suite. /span span data-ccp-props= { quot;335572071 quot;:0, quot;335572072 quot;:0, quot;335572073 quot;:0, quot;335572075 quot;:0, quot;335572076 quot;:0, quot;335572077 quot;:0, quot;335572079 quot;:0, quot;335572080 quot;:0, quot;335572081 quot;:0, quot;335572087 quot;:0, quot;335572088 quot;:0, quot;335572089 quot;:0, quot;469789798 quot;: quot;none quot;, quot;469789802 quot;: quot;none quot;, quot;469789806 quot;: quot;none quot;, quot;469789814 quot;: quot;none quot;} nbsp; /span /span /li /ul p span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= none Perks amp; Benefits: /span /strong span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559738 quot;:240, quot;335559739 quot;:240} nbsp; /span /span /p ul li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Medical and Wellness Benefits /span span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559739 quot;:240} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Life Assurance /span span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559739 quot;:240} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Income Protection /span span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559739 quot;:240} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Pension Scheme /span span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559739 quot;:240} nbsp; /span /span /li li style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none See Our High-Performing Culture gt; gt; gt; /span a href= https://www.instagram.com/lifeatshipbob/ /a a href= https://www.instagram.com/lifeatshipbob/ span data-contrast= none span data-ccp-charstyle= Hyperlink Check us out on Instagram /span /span /a span data-contrast= none (@lifeatshipbob) /span span data-ccp-props= { quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559739 quot;:240} nbsp; /span /span /li /ul div class= content-conclusion p span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span class= TextRun SCXW177749497 BCX0 lang= EN data-contrast= auto span class= NormalTextRun SCXW177749497 BCX0 We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. /span /span span class= LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0 span class= SCXW177749497 BCX0 nbsp; /span /span /span /p p span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; strong span data-contrast= auto About You: /span /strong span data-ccp-props= { quot;134233117 quot;:false, quot;134233118 quot;:false, quot;201341983 quot;:0, quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559738 quot;:240, quot;335559739 quot;:240, quot;335559740 quot;:276} nbsp; /span /span /p p span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Building the world’s leading nbsp;full-stack fulfillment platform nbsp;is nbsp;challenging nbsp;work. The problems we solve are complex, the pace is fast, and the bar is high. nbsp;That means nbsp;ShipBob’s nbsp;environment nbsp;isn’t nbsp;the right nbsp;fit for everyone, and nbsp;that’s nbsp;okay. nbsp;If you are ready to take ownership, nbsp;push boundaries, and nbsp;grow alongside a team that genuinely supports each other, we would love to hear from you. /span span data-ccp-props= { quot;335551550 quot;:1, quot;335551620 quot;:1, quot;335559738 quot;:240, quot;335559739 quot;:240} nbsp; /span /span /p p span style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span data-contrast= none Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page ( /span a href= https://www.shipbob.com/careers/culture/ span data-contrast= none span data-ccp-charstyle= Hyperlink https://www.shipbob.com/careers/culture/ /span /span /a span data-contrast= none ). /span span data-ccp-props= { quot;335551550 quot;:1, quot;335551620 quot;:1, quot;335559738 quot;:240, quot;335559739 quot;:240} nbsp; /span /span /p p span class= LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0 style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span class= SCXW177749497 BCX0 strong span class= TextRun SCXW177749497 BCX0 lang= EN data-contrast= auto span class= NormalTextRun SCXW177749497 BCX0 About Us: /span /span nbsp; /strong br class= SCXW177749497 BCX0 /span /span /p p span class= LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0 style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span class= SCXW177749497 BCX0 span class= TextRun Highlight SCXW177749497 BCX0 lang= EN data-contrast= auto span class= NormalTextRun SCXW177749497 BCX0 ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize /span span class= NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0 ShipBob’s /span span class= NormalTextRun SCXW177749497 BCX0 proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across /span span class= NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0 ShipBob’s /span span class= NormalTextRun SCXW177749497 BCX0 dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. /span span class= NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0 ShipBob /span span class= NormalTextRun SCXW177749497 BCX0 is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. /span /span nbsp; br class= SCXW177749497 BCX0 /span /span /p p span class= LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0 style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span class= SCXW177749497 BCX0 span data-teams= true At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: em how can this be done better, faster, or smarter? /em These tools are our investment in your ability to find those answers. /span /span /span /p p span class= LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0 style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span class= SCXW177749497 BCX0 span data-teams= true strong Use of AI-Assisted Tools During Recruitment /strong /span /span /span /p p /p p We may use AI-assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. These tools are designed to assist our recruiting team and are not used to make final hiring decisions. nbsp;Hiring decisions are made by trained human reviewers who consider the candidate's application, interview performance, qualifications, experience, and other relevant factors. AI-assisted tools do not independently determine whether a candidate advances in the hiring process or receives an offer of employment. nbsp;Where required by applicable law, candidates will be provided with notice regarding our use of AI-assisted technologies and, where available, information about any applicable rights relating to such processing, including the ability to request additional information or opt out of certain AI-assisted processing activities. Candidates who exercise available opt-out rights may be reviewed through alternative processes consistent with applicable law. /p p span class= LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0 style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span class= SCXW177749497 BCX0 em span class= TextRun SCXW263457653 BCX0 lang= EN-US data-contrast= auto span class= NormalTextRun SCXW263457653 BCX0 ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. /span /span span class= LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0 span class= SCXW263457653 BCX0 nbsp; /span br class= SCXW263457653 BCX0 /span span class= LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0 span class= SCXW263457653 BCX0 nbsp; /span br class= SCXW263457653 BCX0 /span span class= TextRun SCXW263457653 BCX0 lang= EN-US data-contrast= auto span class= NormalTextRun SCXW263457653 BCX0 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, /span span class= NormalTextRun SCXW263457653 BCX0 c /span span class= NormalTextRun SCXW263457653 BCX0 ompensation /span span class= NormalTextRun SCXW263457653 BCX0 and training. /span /span span class= EOP SCXW263457653 BCX0 data-ccp-props= { quot;134233117 quot;:false, quot;134233118 quot;:false, quot;201341983 quot;:0, quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559685 quot;:720, quot;335559737 quot;:0, quot;335559738 quot;:0, quot;335559739 quot;:0, quot;335559740 quot;:276, quot;335559991 quot;:360} nbsp; /span /em /span /span /p p span class= LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0 style= font-family: arial, helvetica, sans-serif; font-size: 10pt; span class= SCXW177749497 BCX0 em span class= EOP SCXW263457653 BCX0 data-ccp-props= { quot;134233117 quot;:false, quot;134233118 quot;:false, quot;201341983 quot;:0, quot;335551550 quot;:6, quot;335551620 quot;:6, quot;335559685 quot;:720, quot;335559737 quot;:0, quot;335559738 quot;:0, quot;335559739 quot;:0, quot;335559740 quot;:276, quot;335559991 quot;:360} span data-teams= true strong There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis /strong . nbsp; /span /span /em /span /span /p /div Find more English Speaking Jobs in United Kingdom on Arbeitnow
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Senior Merchant Success Manager at Shipbobinc | Verified Tech Jobs